SHIPPING & RETURNS
Shipping
FOR ORDERS WITHIN THE UNITED STATES, ALEXANDER PROFICIENCY OFFERS COMPLIMENTARY 3-5 DAY STANDARD SHIPPING
Returns
ALEXANDER PROFICIENCY CURRENTLY ALLOWS THE CUSTOMER TO INITIATE A RETURN WITHIN 14 DAYS OF THE ORDER DELIVERY DATE. ALL RETURNED ITEMS MUST BE UNWORN, UNDAMAGED, AND UNWASHED WITH ALL ORIGINAL TAGS ATTACHED. THE ORIGINAL INVOICE MUST BE INCLUDED WITH ANY RETURN. FAILURE TO DO SO CAN DELAY THE PROCESSING OF YOUR RETURN.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. All damages reported after (30) days upon reception will be not be considered
Lost Packages
PLEASE NOTE THAT ONCE PROOF OF DELIVERY IS ATTACHED TO A TRACKING NUMBER, ALEXANDER PROFICIENCY IS NOT RESPONSIBLE FOR LOST, DAMAGED, OR STOLEN ITEMS. ALL RISKS ARE ASSUMED BY THE COURIER.
IF YOU HAVE ANY ADDITIONAL QUESTIONS OR REQUIRE FURTHER ASSISTANCE, PLEASE CONTACT SUPPORT @ alexanderproficiency@gmail.com